These Terms of Use apply to your use, whether as an individual or as a company, of Charlie Lounge. These Terms form an agreement between you and Charlie Lounge, and they include our Service Terms and important provisions for resolving disputes through arbitration. By using our Services, you agree to these Terms and Conditions.
Our Privacy Policy explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read.
Minimum Age: You must be at least 18 years old, or the minimum age required in your country to consent to use the Services.
Placing Orders for Subscription
By placing an Order for Subscription, You warrant that You are legally capable of entering into binding contracts.
Registration: If You wish to place an Order for our Service via Subscription, You may be asked to supply certain relevant information , without limitation, Your name, Your email, Your country of residence, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that:
(i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that
(ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Minimum Age: You must be at least 18 years old, or the minimum age required in your country to consent to use the Services.
Placing O
What You Can Do:
Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws, as well as any other documentation, guidelines, or policies we make available to you.
What You Cannot Do: You may not use our Services for any illegal, harmful, or abusive activity.
For example, you may not:
Use our Services in a way that infringes, misappropriates, or violates anyone’s rights.
Copy, lease, sell, or distribute any of our Services.
Attempt to or assist anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
Represent that Output was human-generated when it was not.
Interfere with or disrupt our Services, including circumventing any rate limits, restrictions, or bypassing protective measures or safety mitigations we put on our Services.Here's some stuff
User Account:
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Third Party Services:
Our services may include third-party software, products, or services, (“Third Party Services”) and some parts of our Services, like our browse feature, may include output from those services (“Third Party Output”). Third Party Services and Third-Party Output are subject to their own terms, and we are not responsible for them.
Feedback:
We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.
Your Content:
You may provide input to the Services (“Input”) and receive output from the Services based on the Input (“Output”). Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.
Ownership of Content:
As between you and Charlie Lounge, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.
Similarity of Content:
Due to the nature of our Services and artificial intelligence generally, output may not be unique, and other users may receive similar output from our Services. Our assignment above does not extend to other users’ output or any Third Party Output.
Our Use of Content:
We may use Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe.
Accuracy:
Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in Output that does not accurately reflect real people, places, or facts. When you use our Services, you understand and agree:
Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or information, or as a substitute for professional advice.
You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.]
You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
Our Services may provide incomplete, incorrect, or offensive Output that does not represent Charlie Lounge’s views. If Output references any third-party products or services, it doesn’t mean the third party endorses or is affiliated with Charlie Lounge.
We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We and our affiliates own all rights, title, and interest in and to the Services. You may only use our name and logo in accordance with the services provided.
Billing:
If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
Cancellation:
You can cancel your paid subscription at any time. No refunds will be provided, except where required by law, unless special promotional activities are announced by Charlie Lounge. In such cases, Charlie Lounge will clearly communicate the rules and terms related to such promotions, including any applicable refund provisions, via its public communication channels. These promotions will be subject to clear and transparent terms.
Promotions:
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
Changes:
We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal, so you can cancel if you do not agree to the price increase.
Termination: You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
You breached these Terms or our Usage Policies.
We must do so to comply with the law.
Your use of our Services could cause risk or harm to Charlie Lounge, our users, or anyone else.
We also may terminate your account if it has been inactive for over a year and you do not have a paid account. If we do, we will provide you with advance notice.
Appeals:
If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting via email: [email protected]
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
Our services are provided "as is." Except to the extent prohibited by law, we and our affiliates and licensors make no warranties (express, implied, statutory or otherwise) with respect to the services, and disclaim all warranties including, but not limited to, warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and quiet enjoyment, and any warranties arising out of any course of dealing or trade usage. We do not warrant that the services will be uninterrupted, accurate or error-free, or that any content will be secure or not lost or altered.
You accept and agree that any use of outputs from our service is at your sole risk and you will not rely on output as a sole source of truth or factual information, or as a substitute for professional advice.
Neither we nor any of our affiliates or licensors will be liable for any indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, or data or other losses, even if we have been advised of the possibility of such damages. Our aggregate liability under these Terms will not exceed the greater of the amount you paid for the service that gave rise to the claim during the 12 months before the liability arose or one hundred dollars (US$ 100). The limitations in this section apply only to the maximum extent permitted by applicable law
Without limiting the foregoing, neither Charlie Lounge nor any of the company's provider makes any representation or warranty of any kind, express or implied:
(i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon;
(ii) that the Service will be uninterrupted or error-free;
(iii) as to the accuracy, reliability, or currency of any information or content provided through the Service.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.
If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third-party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.
MANDATORY ARBITRATION
You and Charlie Lounge agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a “Dispute”), through final and binding arbitration.
Informal Dispute Resolution
We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally.
Arbitration Forum
If we are unable to resolve the Dispute, either of us may commence arbitration with National Arbitration and Mediation (NAM) under its Comprehensive Dispute Resolution Rules and Procedures.
CLASS AND JURY TRIAL WAIVERS
You and Charlie Lounge agree that Disputes must be brought on an individual basis only and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Charlie Lounge knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.
Severability
If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.
Copyright Complaints
If you believe that your intellectual property rights have been infringed, please send notice to the address below. We may delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.
Alta Batalla
Sabana Business Center,
Floor 12, Avenida de las Américas,
calle 68, La Sabana,
San José, Costa Rica.
General Terms.Assignment
You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.
Changes to These Terms or Our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:
> Changes to the law or regulatory requirements.
> Security or safety reasons.
> Circumstances beyond our reasonable control.
> Changes we make in the usual course of developing our Services.
> To adapt to new technologies.
We will give you at least 30 days advance notice of changes to these Terms that materially adversely impact you either via email or an in-product notification. All other changes will be effective as soon as we post them to our website. If you do not agree to the changes, you must stop using our Services.
Delay in Enforcing These Terms. Our failure to enforce a provision is not a waiver of our right to do so later. Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible, and it will not affect the enforceability of any other terms.
Trade Controls
You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be used for any end use prohibited by applicable trade laws, and your Input may not include material or information that requires a government license for release or export.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Entire Agreement
These Terms contain the entire agreement between you and Charlie Lounge regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and Charlie Lounge.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
United Kingdom law will govern these Terms except for its conflicts of laws principles. Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the courts of the United Kingdom.
Use of Artificial Intelligence
The Charlie Lounge platform utilizes Artificial Intelligence (AI) tools and technologies to provide its Services. These AI systems are designed to process the Input provided by users and generate Output based on advanced machine learning models and algorithms.
AI-Generated Outcomes
By using the Services, you acknowledge that the outcomes (Output) you receive are generated by Artificial Intelligence. As AI is a rapidly evolving field, the generated Output may not always be perfect or accurate, and you agree to evaluate the results for accuracy and appropriateness based on your use case. You are solely responsible for ensuring the appropriate use of the Output and will not rely solely on AI-generated results when making decisions, particularly where such decisions could have a legal, financial, or material impact.
Transparency in AI Use
As part of our commitment to transparency and compliance with the AI Act (when it comes into effect in the European Union), we want to make clear that the AI tools employed by Charlie Lounge are designed to assist in generating content and outcomes based on user-provided data. These tools do not possess human-like judgment and can have limitations or biases inherent in the data they were trained on.
Limitations and Risks of AI
You acknowledge that the AI tools used in the platform may sometimes produce inaccurate, incomplete, or biased results. You must assess AI-generated Output critically and seek human review when necessary, especially when it is used for important decisions or in sensitive contexts.
If you have any questions about these Terms and Conditions, You can contact us By email: [email protected]